Success Stories

Much of the work we do across the nation cannot be quantified. But you can definitely see it, hear it, and sense it whenever you encounter any of the thousands of older lives we touch every day with our work. From the smile that meets a volunteer driver to the hug that greets a new friend to the sense of relief that help is on its way, we’ve been creating strong, engaged lives for 2.5 million older adults and their families over the last 45 years.

Every single year, our network of Shepherd’s Centers:

Our centers create happier older adults. Give families peace of mind. Grow communities into better places for all citizens. Read about the power of our Shepherd’s Centers network in inspiring, connecting, helping, befriending, and changing lives and communities. 

The Gift of Giving and Receiving

After a long run as pastor for a rural Mississippi congregation, David realized that in retirement, he still thirsted for opportunities to stay connected with others. And so he connected with Shepherd’s Center of Greater Tupelo (MS) where he and his wife, Susie, quickly found great camaraderie and enjoyed a variety of monthly educational programs. His service expanded when he signed up with the Center as a volunteer driver to escort those in his community who could no longer drive to appointments. He found that this additional opportunity to give back to those in need also helped him meet and connect with even more neighbors. “I get more out of this experience than I give,” David says of his volunteer driving service.


His sentiment is one shared nearly universally by all volunteer drivers. Then the tables turned. After falling ill several years ago, David was suddenly robbed of his own ability to drive. No longer being able to serve in his volunteer driving role was an incredible loss for him. But he also found the transition to needing to now ask for help a difficult one. With his wife no longer driving as well, Shepherd’s Center of Greater Tupelo helped them gracefully transition from helpful driver to grateful passengers. For most, it’s hard to ask for help. The reasons are varied, but all understandable: loss of independence, loss of self-worth, fear of further loss, concern or lack of trust of help that is available, and for some it also might include financial concerns. Now on the receiving end of services he once so enjoyed providing, David says, “it’s a good feeling to know that I’ve done this in the past because I now realize what it really means to receive.”

A New Lease on Life

We spend a lot of time counting…the number of people served, numbers of volunteers, numbers of hours they’ve given, and so on. These numbers are of course important, but it’s important to remember that each number represents a person: a person whose life has been changed because of what we do. Meet Laura. On Tuesday mornings just before 11AM, you can always find her arriving at chair yoga class. She piles out of the car with three ladies, all friends who carpool faithfully for class every week since it first started in 2010 through Shepherd’s Center of Webster-Kirkwood (MO). Chair yoga goes beyond just fun times with friends for Laura. Ask and she’ll quickly tell you all about her improved health. She’s diabetic and as a result of her commitment to her weekly chair yoga, as well as line dance classes and cooking and nutrition programs at Shepherd’s Center, Laura’s doctor has taken her off insulin. Determined to maintain this milestone, Laura now attends chair yoga three times a week. Shepherd’s Centers programs offer important friendships. They offer wonderful educational opportunities. And they offer outstanding health benefits as well. Just ask Laura. She’ll quickly tell you about the new lease on life she’s found through Shepherd’s Centers programs!

Secret of a Charmed Life

“I moved to North Carolina to be near my son”, Katherine recounts. “It was good being closer to him, but my lifelong friends were all back home.” Her first exposure to Shepherd’s Center of Greater Winston-Salem (NC) was because I needed a ride to a medical appointment,” she recalls. “My son had to work, so he arranged for a Shepherd’s Center volunteer to drive me.” “It was awkward at first,” she admits. But the volunteer, Nancy, was gracious and talkative. Knowing Katherine was headed to a physical therapy appointment, she asked if she’d be interested in attending a Tai Chi class offered by Shepherd’s Center. “I told her my balance was really bad, but Nany persisted.” And so a couple weeks later she found herself in her first Tai Chi class. “I loved it and have now been doing Tai Chi for over four years. My balance is so much better!” From Tai Chi Katherine learned about Shepherd’s Center’s Adventures in Learning program. It was a line dancing class that caught her attention. “I signed up and loved it!” She kept at it today Katherine travels to nearby cities to dance on Friday or Saturday nights! “Before I became involved with Shepherd’s Center,” she says. “I had an existence. But now thanks to Shepherd’s Center, I have a life!”

Volunteers with Heart...and Muscle!

As a professor in the Department of Physical Education, Janis had always stayed active, filled with energy and a passion for active living. Upon retirement, she pledged to not only stay active, but continue her joy of teaching others. Retired from college teaching, this active 86-year-old found Shepherd’s Center of Spartanburg (SC) and for the last 15 years has taught aerobics three days a week – logging more than 2,000 volunteer hours. To say that Janis is an inspiration to the older adults who participate in her classes would be an understatement. She has a loyal group, if not a following. They are inspired and motivated by the octogenarian to make exercise a part of their lives. With Janis’ skills and guidance, Shepherd’s Center has expanded their exercise options and today is the only older adult-focused organization offering a weeklong fitness program. In addition to aerobics classes, cardio line dancing, and Tai Chi are also offered.


While these classes all bring fun and joy to participants, nearly every one also reports documented health improvements, including reduced blood pressure, better range of motion, improved balance, stronger muscle tone, greater bone strength, and overall weight control. In fact, so important are the benefits of these classes that Shepherd’s Center of Spartanburg has won awards for its diabetes management initiative, of which Janis’ exercise classes are an integral part. As important as the health aspects, class participants say that’s not all that keeps them coming back. They fall in love with Janis, each other, and the Shepherd’s Center. With a strong body and a heart for others, Janis is clearly creating a deeply positive impact not only those in the Spartanburg community, but across South Carolina as well! 

More Than Just a Ride

Janice Palmer’s world turned upside down when she learned she had stage 4 cancer. Her disease soon robbed her of her ability to drive, and even with family close by, Janice realized she needed help to get to her medical appointments. It wasn’t an easy ask for the otherwise active 66-year old. “I had a really difficult time adjusting to depending so much on others.” That changed when Janice met Mark O’Connor. An D.C. attorney, Mark has been a volunteer driver with Shepherd’s Center of Falls Church in Virginia for about a year. Assigned to help Janice, Mark began by taking Janice to physical therapy. He volunteers about two hours a week and says taking the time from his busy schedule is totally worth it. “It gives folks like Janice some peace of mind. They don’t have to worry about getting to and from medical appointments. They’re already dealing with medical expenses, so this is one less expense they need to worry about.” Palmer confirms she wouldn’t be able to afford most rides to her appointments without Mark’s help and Shepherd’s Center’s commitment to free rides. Many Baby Boomers like Janice want to remain living in their own homes and communities. Aging erects many obstacles, though, and losing their ability to drive leads to an incredible loss of independence.


Our network of Shepherd’s Centers helps thousands of older adults like Janice get to medical appointments, grocery stores, pharmacies, critical errands, exercise classes, as well as social activities. And while the transportation is definitely important to aging in place, Janice and Mark know that their weekly rides represent much more than a ride. The two, like so many others, have formed a friendship and connections, and this really helps older adults like Janice feel less lonely and stressed. Mark particularly enjoys talking with Janice on their rides, swapping stories about their Northern Virginia lives and learning what the region was like in the past. “You have to give back to the people who need it,” says Mark. “Hopefully, when I’m Janice’s age, somebody will do that for me.”

A Caregiver's Journey

“In 2014, my life was suddenly and forever changed,” says Robin. “I became a caregiver for my mother, a typical southern lady who was strong, kind, and helpful.” Robin continues, “It was the abrupt change in my mother’s behavior that was so unexpected. One week she is babysitting my children, and the next she is unable to be left alone.” A fact that is complicated since Robin lives an hour away. After several months that included specialist appointments and hospitalizations, a diagnosis is still a bit elusive. However, it’s clear Robin’s mother has some form of dementia. “I was thrust into the role of caregiver for my mother while attempting to care for my own family and keep up with job responsibilities.” A challenge for anyone. Robin says she thought she was aware of the challenges of caregiving, after all, she watched her mother care for her grandmother, had read books on caregiving, and had worked for a time in a caregiving role. She says, “I quickly learned that there is a difference in what the head knows and the heart feels.”

“Thankfully, the Shepherd’s Center has the breadth of experience to walk beside me on this journey so that I don’t feel alone.”

“I turned to a number of community resources but found the support of the Shepherd’s Center the most valuable.” According to Robin, “They helped me understand some of mother’s Medicare issues, drove her to meet up with friends so I could work, and connected me to a caregiver support group.” This help made a world of difference. No two journeys through caregiving for a loved one are exactly alike. Robin says, “Thankfully, the Shepherd’s Center has the breadth of experience to walk beside me on this journey so that I don’t feel alone.”